Level 2A Supervision: Clinical and Professional Online Supervision Skills
Most supervisors who now work online were never trained to. They moved a practice built in person onto a screen, kept the structure, and adapted as they went. Much of it transfers. Some of it does not, and the parts that do not are the parts that matter: reading a supervisee who is only visible from the shoulders up, judging when to intervene without the cues a shared room gives you, holding a group when you cannot see how people are sitting.
Renee McDonald has spent twenty years working online in Australia and now trains supervisors to do it. She is a PACFA accredited supervisor and a registered international online clinical supervisor with ACTO, and she directs her own online therapy training organisation. This course is the practical end of that: not a case for online supervision, which the profession has already settled, but the skills it actually requires.
Four hours, and she is clear it is an advanced course. It assumes you hold a degree, have at least five years of clinical practice behind you, and have worked online before. She covers the supervisory alliance and how to build it at a distance, the timing of interventions, emotional attunement through a screen, and managing your own reactions when you cannot step out of the room. She also covers the structural side: contracting, session planning, theoretical models, mandatory reporting, international supervisory requirements and risk management.
You’ll walk away with
- An honest self-assessment of your current supervision skills, and a personal development plan built from it
- Evidence-based approaches to building and repairing the supervisory alliance when you are not in the same room
- Timing: when to intervene in a supervision session and when to stay out of the way, without the cues a shared room provides
- Emotional attunement through a screen, and managing your own reactions in a format that gives you nowhere to go
- Facilitating group supervision online, which fails differently from individual work
- Contracting and session planning for online supervision specifically
- Theoretical models of supervision, and choosing one deliberately
- Mandatory reporting and risk management when your supervisee may be in another jurisdiction
- International supervisory requirements, and what changes when your supervisee is not in your country
Watch the course trailer
CPD Information For Mental Health Professionals
Enjoy complete flexibility with 100% self-paced learning you can access anytime, anywhere, and on any device. This course is included with your Tatra Training membership, along with every other course in the library.
Please note: this is an advanced course. It assumes a degree-level qualification, at least five years of clinical practice, and some experience working online.
Course Duration: 4 learning hours
Certificate and CPD hours: On completion you’ll receive a Certificate of Completion to support your CPD records. Your certificates are yours to keep.
Assessment: Complete a short quiz at the end (80% pass mark), which you can resit as many times as needed.
Revisit Anytime: Come back to the course as often as you like while your membership is active, whenever you want a refresher for practice.
CPD Eligibility: This program may be suitable for CPD for professionals such as:
- Psychologists
- Counsellors and Psychotherapists
- Social Workers
- Community Workers
- Mental Health Nurses
- General Practitioners (GPs)
- Occupational Therapists
CPD requirements vary between professional bodies, so please check with your association or credentialing body to confirm you can claim CPD hours/OPD points for this program and what evidence they require.
Course Prerequisites
Please ensure you meet the following before purchasing this course:
- Bachelor’s Degree/Graduate Diploma/Master’s Degree or Ph.D.
- At least 5 years experience in clinical practice
- Some experience working in the online/telehealth space
Most professional associations throughout the world require at least 5 years of experience prior to completing any form of professional or Clinical Supervision training. ACTO, the Association for Counselling and Therapy Online, suggests that Online and Telehealth Clinical Supervisors be well versed in working in the online space, prior to offering Telehealth Supervision. It is with these parameters in mind that we offer this course.
This is a short course in online and/or telehealth supervision. The author of this course recommends seeking further ongoing supervision, mentoring or coaching, for your own supervision practice.
Course Content
Meet Your Instructor
The future of mental health care is digital - but many practitioners struggle to provide effective therapy through screens, lacking the specialised training needed to create genuine connection and therapeutic presence in virtual environments. Renee McDonald has spent over 20 years pioneering online therapy in Australia, becoming one of the country's leading experts in telehealth delivery and helping thousands of practitioners transition from traditional face-to-face work to effective digital therapeutic relationships.
As Director of Australian Online Therapy Training and author of Online Therapy: Processes, Tasks, Integration and Energetic Holding (Lambert Academic Publishing, 2019, reprinted 2020), McDonald brings unparalleled expertise to the rapidly evolving field of digital mental health. Her role as Senior Professional Member and Registered International Online Clinical Supervisor with the Association for Counselling and Therapy Online (ACTO) demonstrates her leadership in establishing professional standards for online therapy delivery. As one of the first practitioners in Australia to offer specialised training in online therapy techniques, she has helped shape how an entire generation of therapists approaches digital therapeutic work.
McDonald's expertise spans online therapy and telehealth delivery, relationship counselling, grief and loss therapy, trauma and PTSD treatment, couples therapy (EFT and Gottman methods), clinical supervision, and what she calls "energetic holding" in virtual therapeutic spaces. Her approach recognises that effective online therapy requires more than simply moving in-person techniques to video calls - it demands understanding how technology affects therapeutic rapport, presence, and the subtle energetic exchanges that facilitate healing. She specialises in training practitioners to create genuine intimacy and safety through screens, working with clients across different time zones and cultures, and maintaining therapeutic boundaries in digital environments.
What sets her training apart is pioneering experience combined with practical wisdom. McDonald doesn't just teach online therapy theory - she shows practitioners exactly how to establish presence, manage technical challenges, and create the "energetic holding" that allows deep therapeutic work to happen virtually. Her integration of mindfulness practices, coaching techniques, and traditional psychotherapy creates a comprehensive framework for digital therapeutic excellence.
For your practice, expect to gain specific techniques for building rapport online, tools for managing the unique challenges of digital therapy, and frameworks for creating therapeutic presence through technology. Her approach particularly benefits practitioners transitioning to telehealth, those wanting to expand their client base internationally, or clinicians seeking to develop expertise in the growing field of digital mental health.
Quick Win: McDonald's "energetic check-in" technique helps practitioners quickly assess and adjust their virtual presence - helping to transform awkward online sessions into deeply connected therapeutic encounters that clients can find as powerful as in-person work.
Qualifications
- MAppSocSc, Applied Social Science, Australian College of Applied Psychology (ACAP), 2008
- Post-Grad Dip Couns, Counselling, Australian College of Applied Psychology (ACAP), 2002
- B Couns (Coaching), Counselling and Coaching combined degree, Australian College of Applied Psychology (ACAP), 2017–2019
- PACFA Clinical Counsellor, Psychotherapist, and Accredited Supervisor
- Senior Professional Member and Registered International Online Clinical Supervisor, ACTO
- Advanced training: EFT, Gottman Method, trauma therapy, grief therapy, mindfulness, meditation
Authored Publications
- Online Therapy: Processes, Tasks, Integration and Energetic Holding (2019, Lambert Academic Publishing, reprinted 2020, textbook based on research and practice experience in online therapy)
Professional Experience
- Workshop Facilitator & Leader, Heart & Soul Movement™, 2014–present
- Managing Partner, The Shine Counsel (podcast and partnership), July 2017–2022 (5 years)
- Online Counsellor & Therapist, Dr Julian Medical Group (UK international platform), September 2018–June 2020
- Teacher and Educator, TAFE NSW (Ultimo, Loftus, and Sydney campuses), February 2006–2013 (7 years)
- Counselling Unit Manager, Clinical Supervisor, Clinical Counsellor and Psychotherapist, Enough is Enough (Anti Violence Movement), May 2004–September 2005
- Volunteer Telephone Counsellor and Crisis Supporter, Lifeline Australia, January 2001–September 2004 (3+ years)
Clinical Specialties
- Online therapy and telehealth delivery expertise
- "Energetic holding" in virtual therapeutic spaces
- Relationship counselling and couples therapy (EFT and Gottman methods)
- Grief and loss therapy, trauma and PTSD treatment
- Clinical supervision and professional mentoring
- Mindfulness and meditation integration
- International online counselling across time zones
- Sex-positive and kink-allied therapy approaches
- Open relationships and non-monogamy counselling
"I have a love of helping people have a better life, be it through self-discovery in therapy, through creativity, spiritual practice or through educating themselves."
Ready to master the art of online therapy and expand your practice into the digital age? Discover how Renee McDonald's pioneering methods can help you create genuine therapeutic connection through screens while building a thriving international practice that serves clients anywhere in the world.
Feedback & Reviews
This course includes:
- Lessons 5
- Topics 0
- Duration 4 hours
- Quizzes 2
- Language English